MAMALOVES Warranty

At MAMALOVES, we want you to enjoy your jewelry completely worry-free.
That’s why we offer a 1-year warranty on all our items. This ensures that your piece is always beautiful and meets our high quality standards.

What the warranty covers

Our warranty covers manufacturing defects, so you can be confident that your jewelry stays durable and beautiful.

What the warranty does not cover

Some situations are not covered by the warranty, such as damage from improper use or normal wear and tear. Here’s an overview:

  • General wear and tear: small signs of use

  • Damage from rough handling: dropping, bumping, or other improper use

  • Tarnishing or discoloration: caused by perfume, chlorine, cleaning agents, or other chemicals

  • Lost or stolen jewelry

Jewelry care

Want to know the best way to care for your jewelry? Check out our care tips.

Questions about your warranty?

If you have any questions after reading the warranty terms, don’t worry! Our customer service team is ready to help. Just send us a message with:

  • your order number

  • a photo of the item

We will respond to your email within 48 hours, Monday through Friday.

 

Contact:
Email: customerservice@mamaloves.com
Phone: +31 620 202 825 (Mon–Fri 09:00–17:00)

We’re happy to help and ensure you get a prompt, helpful answer – so you can continue enjoying your MAMALOVES jewelry with peace of mind.